Refrigerators · Washers · Dryers · Ranges
Samsung appliance repair in Chicago, IL
Ice maker trouble, a washer flashing 4C or 5E, a fridge running warm. Call and we’ll connect you with a technician who works on Samsung.
Samsung sells a lot of refrigerators and laundry pairs in the Chicago area, and two problems account for many of the calls: ice makers in French door refrigerators, and washer error codes. Both have well-documented patterns.
If your Samsung is still inside its first year, or it has a component under Samsung’s longer warranty, go through Samsung first. Otherwise, an independent technician is usually faster.
Samsung French door refrigerators and ice makers
Consumer Reports counted 613 complaints to the Consumer Product Safety Commission about Samsung refrigerators from 2019 through 2021, citing icemakers, temperature problems and spoiled food, and reported that the CPSC confirmed it was investigating; Samsung disputed the findings (Consumer Reports). A long-running ice maker class action was dismissed in 2024 after individual settlement offers, with no nationwide class settlement, so there is no general claim to file.
The typical symptoms are ice building up in the ice compartment on the fresh-food door, a jammed ice bucket, water dripping from the ice maker, or a fan noise from the ice room. Error codes 39E (ice maker function), 40E (ice room fan) and 33E (ice pipe heater) point to the same area.
Common Samsung washer codes
The most frequent calls are for filling, draining, door and unbalance codes. Full meanings and first steps are in the error code library.
| Code | Samsung meaning | Try first |
|---|---|---|
| 4C, 4E, nF | Not filling | Open water valves; check inlet hoses |
| nd, 5E, 5C | Not draining | Clean the drain pump filter |
| dC, dE, dS | Door error | Close the door firmly; check the seal |
| Ub, UE | Unbalanced load | Redistribute the load |
| Sd, SUd | Excessive suds | Use less HE detergent |
Source: Samsung US support.
Samsung recalls worth checking
Check your model and serial number against the notice before booking a repair; recall remedies are free. You can also use the CPSC recall search.
| Recall | Product | Hazard (CPSC wording) | Remedy |
|---|---|---|---|
| 2024 | Slide-in electric ranges with front-mounted knobs, sold 2013 to 2024 (about 1.12 million) | “Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.” | Free knob locks or covers. Samsung · CPSC |
| 2022 | Top-load washers, series WA49B to WA55A, sold 2021 to 2022 (about 663,500) | “The washing machines can short-circuit and overheat, posing a fire hazard.” | Software repair. CPSC |
| 2016 | Top-load washers made 2011 to 2016 (about 2.8 million) | “The washing machine top can detach unexpectedly from the washing machine chassis during use.” | Repair, rebate or refund. CPSC |
Samsung dryer codes
Several Samsung dryer codes point to the vent rather than the dryer, and newer models report how blocked the vent is. Codes vary by model; your owner’s manual is the final word.
| Code | Manufacturer meaning |
|---|---|
| HE, HC | Heating error or overheating; clean the lint screen and vent; low voltage can also cause it |
| tE, tC, tS, tO | Temperature sensor error, often from a clogged lint screen or vent |
| Clg, C80, C90 | Vent blockage: clogged, about 80 percent, or 90 percent or more |
| dE, dC, dF | Door latch or sensor issue |
| 9C1, 9E, 2E | Abnormal voltage supplied to the dryer |
Source: Samsung US support.
Samsung dishwasher codes
| Code | Manufacturer meaning |
|---|---|
| LC, LE | Leak sensor detected moisture |
| OC, 0C, oE | Too much water (overfill) |
| 5C, 5E | Drainage failure |
| 4C, 4E | Water supply pressure or temperature too low |
| 3C | Pump malfunction |
| HE | Temperature sensor malfunction |
Source: Samsung US support. Samsung washers remind you to run Self Clean after 20 washes on top-load models and 40 on front-load (Samsung).
Samsung repair questions
Why does my Samsung refrigerator ice maker keep freezing up?
Is my Samsung still under warranty?
What does 4C mean on a Samsung washer?
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